Industry Sectors

Tailored business telecommunications for every industry…

We provide tailored business telecommunications to every industry: from Healthcare and Education to Trade, Transport and Business sectors – MAS are available to confidently advise and manage each account, working to meet each different organisation’s unique requirements.

Find further information about how we have helped the various industries to reach their targets:

Sectors

Estate Agents Communications

Estate Agents Communications

Challenges

There is a high demand for estate agents to be mobile, often travelling to view properties, meet landlords, buyers and developers. This in turn can make it difficult to keep up consistent communication with clients and colleagues and could severely affect an agency's customer service.

Solutions

Mobile Account Solutions provide agencies with modern solutions that enhance team flexibility and mobility, including bespoke mobile, connectivity and Hosted Centrex services which work to improve agents’ communication with clients, future-proofing their business against competitors as a result.

Benefits

  • MAS Provide mobile packages for both smaller businesses with just a few agents, and large, multi-site estate agencies. Our mobile service works to ensure that agents are contactable when working from home, visiting properties and travelling to meetings, improving customer call and email response times.
  • MAS enable agents to utilise technical tools such as iPads, tablets and smartphones for features on-the-go, providing quick access to sales and marketing tools at any time.
  • Agencies benefit from exclusive Hosted Centrex features, such as ‘Instant Messaging’ which enables sales and office staff to quickly share property and customer updates from any device, wherever they are.
  • Hosted Centrex also provides estate agents with the ability to quickly customise ‘Hold-Music’ and ‘Hold-Message’ during busy-seasons, bank holidays and weekends, highlighting your dedication to answering the customer's call and preventing them from losing interest and looking elsewhere.
Educational Services Communications

Educational Services Communications

Challenges

With government budgeting more strained than ever, schools, colleges and universities are facing increasing pressure to source low-cost alternatives to modern services, whilst maintaining and improving the essential collaboration between faculty, students and parents.

Solution

Mobile Account Solutions combine high-quality connectivity with low cost mobile phone packages and pay-as-you-go cloud solutions to provide Educational Services with the most innovative communications technology which works to meet the demands of every budget.

Benefits

  • Hosted Centrex works to reduce wasted time by enabling educational staff with the option to use features such as ‘Auto-Attendant’, providing an automated call forwarding system so that callers can chose the department to speak with, reducing call handling time.
  • Low-cost mobile packages are available for faculty members, being essential for part-time, cover, maintenance and other staff members who are on the move but need to be contactable.
  • MAS provide super-speed broadband connectivity (up to 1Gbps) to classrooms across the UK. Teachers, tutors and lecturers are able to benefit from quick streaming of educational videos and tutorials, the downloading of important files and the uploading of content to E-Learning portals, reducing the time waiting for data to load.
  • Our Cloud solutions offer extremely cost-effective alternatives to high-tech communications in the form of pay-as-you-go options, with minimal upfront fees and reduced total cost of ownership.
Healthcare Communications

Healthcare Communications

Challenges

From care homes to doctor's surgeries and hospitals; Healthcare Services are facing an exceeding amount of pressure as a result of low funding and minimal staffing. Nursing staff and facilities support teams need to be more reachable and efficient in order to provide faster responses to patients and guests.

Solution

MAS provide Healthcare Services with a cost-effective solution that enables stretched staff members to improve productivity by minimising the time spent chasing updates, hand-overs and orders.

Benefits

  • Hosted Centrex provides a cost-effective alternative to modern cloud technology with the benefits of reduced hardware installation and maintenance fees, pay-as-you-go rental, lower call costs and up to 60% savings achievable over legacy equipment.
  • By using our mobile service, Healthcare Services profit from a dedicated Account Manager who keeps a close eye on outgoing expenditure, ensuring that their package continues to run as cost-effectively as possible.
  • We understand the pressure for nursing staff to be constantly on-the-go: our connectivity and Hosted Centrex solutions provide teams with services specialised to minimise disturbance and ensure business continuity such as with 6 hour SLA’s, cloud storage disaster-proofing and super-speed broadband for office and reception staff.
  • With the final goal to help Healthcare teams to enhance productivity, we implement efficient communication features such as ‘Real-Time Customer Call Queuing’ to effectively manage peak-call times, ‘Instant Messaging’ for quick team collaboration and ‘Auto Attendant’ to automatically direct customers to the correct department.

Our Services

Mobiles

Mobiles

With partner networks covering all areas of the UK, we can provide your work force with the most reliable mobile phone packages.

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Connectivity

Connectivity

We offer a range of high-speed broadband packages with both reliable connectivity and the scalability to grow your business.

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Hosted Centrex

Hosted Centrex

Features such as voicemail, hold music, call recording and call transferring are easy to manage and customise with cloud-based telephony.

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