Hosted-Centrex is an integrated telecommunications solution which uses cloud technology to bring your organisations telephony together. Centrex significantly reduces hardware installation and maintenance fees and enhances team flexibility with self-manageable features, tailored directly towards businesses.
With over 80% of large organisations already using at least one cloud-based application, it is crucial that UK businesses keep ahead of the competition. Hosted Centrex enables businesses to grow by enhancing team collaboration, and therefore business productivity as a whole.The Benefits
Simplicity, flexibility & reliability whenever and wherever.
Hosted Centrex is a supremely cost-effective business telecommunications solution for multiple reasons: businesses save significantly on hardware installation and maintenance costs, as data will be transferred from storage in electrical equipment to being stored in a cloud alternative, which is self-manageable.
Additionally, businesses benefit from minimal upfront fees, lower calls costs and reduced total cost of ownership. Likewise, introducing UC applications like audio conferencing saves the time and cost otherwise spent on travel.
With traditional voice services in decline, now’s the time to evolve your business and make the cloud work for you. We offer the latest technology, enabling you to react quickly to market opportunities, but without the challenges of having to manage costly resources and maintain levels of expertise in-house. Improve your customer service so you can respond quickly and flexibly to meet demand.
Our Hosted Communications Services are embedded within a next-generation network, providing built-in quality of service, security and resilience as standard, backed by extensive expertise, resources and reach.Key Features
Key features and options to improve your functionality.
There is an extensive range of features available to tailor the system to meet your unique requirements.
N-WAY CALL for collaboration with colleagues.
HUNT GROUPS for effective call allocation and distribution of calls between colleagues.
CALL TRANSFER between users.
CUSTOMISABLE site, department and user settings.
CALL PARK to hold an active call whilst receiving another.
CALL PICK UP feature to answer colleagues calls within the group.
INSTANT GROUP CALL
DIVERSION INHIBITOR enables you to avoid calls being passed on.
AUTO ATTENDANT provides call routing options.
Upload your COMPANY LOGO to enhance your brand.
CLI FLEXIBILITY allows you to present any number you have to call on behalf of.
LAST NUMBER REDIAL enables quick and easy repeat redial.
CLICK TO DIAL via the web interface for easy call making.
ACCOUNT CODES allow you to assign calls to different cost centres within the business.
DO NOT DISTURB feature for busy users.
ANONYMOUS CALL REJECTION
COMPANY DIRECTORY AND SPEED DIALS
CALL FORWARDING to manage incoming calls easily.
HOME WORKER allows users effectively take their setting and profile home with them to their home office.
VOICEMAIL features allow you to access voicemail anywhere and messages can be saved, deleted and forwarded to users.
Receive call notifications via EMAIL.
HOT DESKING between enabled stations within the business across sites.
REMOTE OFFICE, take your number and profile with you wherever you go.
Easily accessible CALL HISTORY showing incoming and outgoing as well as missed calls.
CALL BARRING allows you to block unwanted or nuisance calls easily and effectively.
Secure phones with access via AUTHORISATION CODES.
Is this solution for my business?
Our hosted communications services offering is suitable for any business regardless of size, and is especially suited to business with multiple sites working in unison and has the capability of supporting hundreds of users.
Benefits for business with multiple sites include free site to site calls, free calls between integrated devices and shared dial plans and directories effectively enabling your sites to be inextricably linked, bridging the gap between your sites.
Users who are not office based or who move between sites or client premises can easily and effectively move calls between their desks and or mobile and direct calls to other colleagues. Users also have access to voicemail wherever they are on any device so important messages will never be missed.
With partner networks covering all areas of the UK, we can provide your work force with the most reliable mobile phone packages.More
We offer a range of high-speed broadband packages with both reliable connectivity and the scalability to grow your business.More